Privacy Policy

This Privacy Policy explains how Chattisgarh Cab Service collects, uses, stores, and protects personal information shared through our website, booking form, contact form, and direct customer communication channels.

Last updated: 19 May 2026 Applies to website enquiries and ride bookings

Who We Are

Chattisgarh Cab Service provides local, airport, outstation, and route-based cab booking support for customers traveling across Chhattisgarh and nearby destinations. This page applies to all visitors who browse our website, submit booking requests, or send contact enquiries through our forms.

If you use this website, contact us by email, submit a booking request, or communicate with our team for service confirmation, you acknowledge this privacy policy and the related legal pages available on this website.

Information We May Collect

  • Your name, mobile number, and email address.
  • Pickup location, drop location, travel date, and travel time.
  • Messages, travel preferences, and any custom route request you submit.
  • Booking history, follow-up communication, and service coordination records.
  • Basic technical or usage information generated while using the website, such as browser or device-level session data.

Why We Collect This Information

Booking Coordination To verify ride requests, confirm availability, and assign drivers.
Customer Support To answer queries, provide fare-related communication, and resolve booking issues.
Operational Safety To maintain service records, route communication, and dispute support when required.
Business Administration To maintain internal logs, request history, and lawful business records.

How Information May Be Shared

We do not sell or publicly trade your personal information. However, limited information may be shared when it is necessary to complete or support a requested service.

  • With internal coordinators or booking managers handling your enquiry.
  • With the assigned driver or ride support contact for pickup and trip execution.
  • With technology or communication providers used for email, form handling, or booking support.
  • With lawful authorities when disclosure is required under applicable legal obligations.

Retention, Security, and User Requests

Booking-related data and contact form submissions may be retained for a reasonable period for service follow-up, operational review, dispute handling, customer support, safety, accounting support, and record-keeping. While no internet-based transmission can be guaranteed as completely risk-free, we try to use reasonable technical and administrative safeguards appropriate for a small service business.

If you want us to review, update, or delete information you have submitted through the website, you can contact us at netamgolu505@gmail.com or call 7773840068. We may retain certain limited records where needed for lawful business purposes or unresolved service matters.