Terms and Conditions

These terms govern the use of the Chattisgarh Cab Service website and the handling of ride enquiries, booking requests, fare coordination, route planning, and service communication with our team.

Last updated: 19 May 2026 Applies before and after booking confirmation

Nature of Website Requests

Submitting details through this website does not automatically create a guaranteed, fully confirmed ride contract. Website form submissions are treated as booking enquiries or booking requests that remain subject to availability, route feasibility, time-slot confirmation, vehicle suitability, and manual confirmation by our team.

Fare and Service Conditions

  • Quoted fares may vary based on route, pickup timing, vehicle type, waiting time, and availability.
  • Tolls, parking, state tax, permit-related charges, night charges, or route-specific costs may apply depending on the trip.
  • Outstation, custom, or long-distance travel may require separate commercial confirmation before service is finalized.
  • Advance payments, if any, are communicated separately during booking coordination.

Customer Responsibilities

Customers are responsible for sharing accurate travel details and reachable contact information. Delays, failed pickups, or service confusion caused by incorrect phone numbers, inaccurate route information, inaccessible pickup points, or repeated unreachability may affect availability or trip execution.

  • Provide correct pickup and drop locations.
  • Provide the correct travel date and travel time.
  • Remain reachable for confirmation and driver coordination.
  • Inform our team promptly about changes or cancellations.

Right to Refuse, Delay, or Cancel

We reserve the right to decline, delay, reschedule, or cancel a request when needed for safety, operational, or legal reasons. This may include vehicle breakdown, emergency conditions, driver unavailability, route restrictions, force majeure, severe weather, law-and-order concerns, incorrect booking information, or inability to reach the customer.

Website Use and Legal Pages

By using this website, you also agree to review the related Privacy Policy, Data Collection Policy, and Refund Policy. These related pages form part of the overall legal information provided to customers before or during booking communication.

If you need clarification about fare, route suitability, booking confirmation, or trip conditions, contact us at netamgolu505@gmail.com or call 7773840068 before finalizing your request.